Results tagged “Mac Software” from AppleHound
I read an interesting Google Groups post today that got me thinking about software release expectations. The post is in the Coda group and is titled . This is a fairly common inquiry in many software support forums. There are several reasons why I think end-users pose this question to software creators.
In the case of purchased software there may be is a sense of entitlement. Money has changed hands and the purchaser feels as though they should have more say in the development process and schedule. The customer may also have a desire to validate their purchase decision.
As a software developer I have a fair amount of experience dealing with end-user expectations. It always amazes me when users expect Apple, Adobe, Google or Microsoft quality and quantity from a small team of developers.
The main difference here is that the end-user can more easily influence the independent developer than the giant corporation. Adobe has created a mature image editing application in Photoshop, and they know it. Pixelmator on the other hand doesn't have the luxury of market dominance. They are the underdog who still has something to prove in their pursuit to compete with the big boys. Many customers know this and take every opportunity to attempt to get Photoshop features at a Pixelmator price.